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Listening to Understand, Not to Win

Many couples argue because they are trying to win, not because they don’t care. When people listen just to prove their point, conversations turn into fights. When people listen to understand, conversations turn into chances to grow closer.

Listening to understand means you are trying to truly hear what your partner feels and needs—even if you do not fully agree. This kind of listening builds trust, safety, and connection in marriage.


Listening to Win vs. Listening to Understand

Listening to Win

When someone listens to win, they are:

  • planning what to say next
  • defending themselves
  • trying to prove they are right
  • pointing out mistakes

This makes the other person feel unheard and unsafe. When people feel unsafe, they shut down or fight back.

Listening to Understand

When someone listens to understand, they are:

  • focused on the other person
  • trying to understand feelings
  • asking questions instead of accusing
  • showing care and respect

Research shows that feeling understood lowers anger and helps couples solve problems together (Gottman Institute, n.d.).


Why Feeling Heard Matters So Much

When your partner feels heard, their body and brain calm down. They are more open to problem-solving. Studies on active listening show that people communicate better when they feel emotionally understood, not judged (Rogers & Farson, 1957).

You do not have to agree to show understanding. You only have to show that you are trying to understand.


A Helpful Rule: Understand First, Respond Later

A simple rule for couples is this:

Do not argue with something you do not fully understand yet.

Before responding, try to explain your partner’s point in your own words. This shows effort and care.

Example:

  • “What I hear you saying is that you felt ignored when I didn’t respond.”
  • “It sounds like that really hurt you.”

This approach reduces defensiveness and keeps conversations respectful (Gottman Institute, n.d.).


5 Simple Skills for Listening to Understand

1. Give Full Attention

Put down your phone. Look at your partner. Show that they matter.

2. Don’t Interrupt

Let your partner finish speaking. Interrupting sends the message that their feelings don’t matter.

3. Repeat What You Heard

Say:

  • “So you’re saying…”
    This helps prevent misunderstandings.

4. Name the Feeling

Try:

  • “It sounds like you felt frustrated.”
    This helps your partner feel seen.

5. Ask If You Got It Right

End with:

  • “Did I understand that correctly?”
    This turns the conversation into teamwork.

These steps are core parts of active listening and emotional connection (StatPearls, 2023).


A Simple Script Couples Can Use

Partner A:
“I feel hurt when this happens.”

Partner B:
“What I hear is that you felt hurt because ____. Did I get that right?”

Partner A:
“Yes” or “Almost—here’s what I mean…”

Partner B:
“Thank you for explaining. Tell me more.”

This small change can completely shift the tone of a conversation.


Common Mistakes to Avoid

  • Trying to fix the problem too fast
  • Saying “yes, but…”
  • Correcting small details instead of focusing on feelings
  • Getting defensive right away

When emotions are high, understanding must come before solutions.


Conclusion

Listening to understand, not to win, changes marriages. It creates safety. It builds trust. It helps couples feel like partners instead of opponents.

When both people feel heard, even hard conversations become moments of connection.

Reframes for Couples

Use these simple reframes during conflict:

  • ❌ “You’re wrong.”
    ✅ “Help me understand your point.”
  • ❌ “You’re overreacting.”
    ✅ “I see this really matters to you.”
  • ❌ “Here’s why I did that.”
    ✅ “I want to understand how that affected you.”
  • ❌ “You always…”
    ✅ “When this happens, it feels…”
  • ❌ “I need to defend myself.”
    ✅ “I need to listen first.”

Strong marriages are not built on being right.
They are built on being present, patient, and willing to understand.


This article was written by John S. Collier, MSW, LCSW-S. He is a Licensed Clinical Social Worker and behavioral health professional with extensive experience working with individuals, couples, and families. He specializes in relationship dynamics, emotional regulation, trauma-informed care, and communication patterns that impact long-term connection. John is known for blending clinical insight with practical, real-life guidance that helps couples move from conflict toward understanding, safety, and emotional growth. His work focuses on helping people build healthier relationships through empathy, accountability, and intentional communication.


Reflective Questions

  1. Do I listen to understand or to respond?
  2. What helps me feel heard by my partner?
  3. What habits do I have that shut conversations down?
  4. How do I react when I feel misunderstood?
  5. What would change if I focused more on understanding than winning?

References


How to live with (and respond to) a spouse who constantly criticizes

When your spouse acts like nothing is ever good enough, it doesn’t just “hurt your feelings”—it can slowly erode emotional safety, closeness, and even your mental health. Research on couples shows that criticism (attacking a partner’s character) is one of the most toxic conflict patterns, especially because it often pulls both partners into predictable spirals (defensiveness, shutdown, contempt). 

Below are practical, evidence-informed ways to cope and respond—without losing yourself in the process.

1) Name what’s happening (and why it’s so exhausting)

Constant criticism usually contains one of these “hidden drivers”:

Anxiety + control: “If everything is perfect, I’ll feel safe.” Unmet needs: “I don’t know how to ask for comfort, help, or attention—so I complain.” Resentment buildup: Old hurts leak out as nitpicking. Poor emotion regulation: When someone can’t downshift, they communicate harshly and perceive conversations as more hostile.  A learned communication style: Some people grew up around negativity or “tough love.”

Also: persistent perceived criticism in marriage has been linked to higher depressive symptoms over time. So if you’re feeling worn down, that reaction makes sense. 

2) Separate a complaint from a character attack

A turning point is learning to respond differently to these two categories:

A complaint (workable)

“Can you put the dishes in the dishwasher?”

A character attack (harmful)

“You never do anything right. You’re so lazy.”

The Gottman model calls the second one criticism (global attack on who you are) and flags it as a high-risk pattern for relationship breakdown when it becomes chronic. 

Your goal: steer conversations back to specific behaviors and requests, and refuse the “you are the problem” framing.

3) Use a boundary statement that is calm, firm, and repeatable

Boundaries aren’t punishments—they’re clarity about what you will and won’t engage with.

Try one of these scripts:

“I want to hear what you need. I’m not willing to be spoken to with insults. If you tell me the specific issue, I’ll listen.” “I’m open to feedback. I’m not open to being put down. Let’s restart.” “If this stays disrespectful, I’m going to take a 20-minute break and we can try again.”

This aligns with what couples research and clinical approaches emphasize: reducing escalations, stopping the cycle, and re-engaging when emotions are lower. 

Key detail: don’t over-explain. One sentence. Then follow through.

4) Don’t counter-criticize—interrupt the cycle

When someone criticizes, the natural reflex is to defend, explain, or counterattack. Unfortunately, that often fuels the exact loop that keeps couples stuck (criticize → defend → intensify → withdraw/shutdown). 

Instead, try a 3-step “interrupt”:

Validate the emotion (not the insult): “You sound really frustrated.” Ask for a specific request: “What would you like me to do differently—specifically—next time?” Offer a small workable option: “I can do A tonight or B tomorrow. Which matters most?”

You’re not “letting it slide.” You’re refusing to fight on the battlefield that criticism creates.

5) Use Nonviolent Communication to translate criticism into needs

Nonviolent Communication (NVC) is a widely used framework to reduce defensiveness by focusing on observations, feelings, needs, and requests. 

A simple translation tool:

Observation (no judgment): “When I hear ‘nothing is ever good enough…’” Feeling: “…I feel discouraged and tense.” Need: “I need respect and teamwork.” Request: “Will you tell me one specific change you want, without insults?”

Even if your spouse doesn’t “do NVC,” you can use this structure to keep yourself grounded and keep the conversation concrete.

6) Protect your self-worth (because constant criticism chips at it)

If you live with a chronic critic, you need intentional self-protection:

Reality-check journaling: Write what was said vs. what’s true. Anchor feedback to trusted sources: mentors, friends, your own standards—not just your spouse’s mood. Limit “performance-based love”: Don’t chase approval that never arrives. Build replenishment into your week: exercise, faith practices, hobbies, supportive community—whatever restores you.

This isn’t selfish; it’s necessary. Persistent criticism correlates with worse emotional outcomes over time. 

7) Choose the right “time and container” for hard talks

Constant critics often criticize in the moment—driving, bedtime, right as you walk in the door.

Try proposing a container:

“I want to address concerns. Can we do it tonight at 7:30 for 20 minutes, phones down?” “Let’s each share one appreciation, one concern, and one request.”

If your spouse refuses any structured conversation and only wants to criticize on impulse, that’s important data about the health of the dynamic.

8) Know when it’s crossed into emotional abuse

Not all criticism is abuse—but it becomes dangerous when there’s a pattern of:

insults, name-calling, humiliation “moving goalposts” so you can never succeed contempt, mockery, disgust intimidation, threats, or coercive control isolation from friends/family punishment for expressing needs

If that’s present, prioritize safety, support, and professional help. A couples framework is useful only when both partners can be respectful and accountable.

9) When to seek couples counseling (and what to look for)

Consider couples therapy if:

the criticism is frequent and escalating you feel you’re “walking on eggshells” conversations end in shutdown or blowups repair attempts don’t work anymore

Evidence-based approaches often target these negative cycles directly and help partners identify what’s underneath them (fear, loneliness, disappointment) rather than fighting on the surface. 

If your spouse won’t go, individual therapy can still help you set boundaries, strengthen self-trust, and decide what you will do if the pattern doesn’t change.

References

Gottman Institute. (n.d.). The Four Horsemen: Criticism, Contempt, Defensiveness, and Stonewalling.  Gottman Institute. (2025). The Four Horsemen: Criticism.  Peterson-Post, K. M., Rhoades, G. K., Stanley, S. M., & Markman, H. J. (2014). Perceived criticism and marital adjustment predict depressive symptoms in married couples.  Klein, S. R., et al. (2016). Emotion regulation and perceptions of hostile criticism in couples (summary/abstract).  PositivePsychology.com. (2020). Your complete Nonviolent Communication guide.  Center for Nonviolent Communication. (n.d.). NVC skills in intimate relationships.  Verywell Mind. (2023). How nonviolent communication can change your relationship. 

Marriage and Happiness

Marriage is often idealized as the pinnacle of love and fulfillment—a fairy-tale ending where happiness is guaranteed. The idea that marriage is a ticket to perpetual joy, however, is a misguided notion that sets couples up for disappointment. While happiness is an important component of a healthy marriage, entering into matrimony with the sole purpose of achieving personal happiness is a fundamentally flawed premise. True marital satisfaction comes from commitment, mutual growth, and shared purpose rather than the fleeting emotion of happiness.

Happiness is Not a Constant State

One of the greatest misconceptions about marriage is that it will sustain perpetual happiness. However, research in psychology suggests that happiness is a fluctuating emotional state influenced by numerous factors, including individual well-being, life circumstances, and external stressors (Lyubomirsky, 2007). Expecting a spouse to provide continual happiness places undue pressure on the relationship, often leading to dissatisfaction when reality does not match expectations.

Studies indicate that while marriage can contribute to overall well-being, the “honeymoon phase” of heightened happiness typically fades within the first two years (Lucas et al., 2003). Once the initial excitement subsides, couples who entered marriage seeking continuous joy may feel disillusioned, mistaking normal relationship challenges as signs of incompatibility or failure.

Marriage Requires Effort, Not Just Emotion

Sustainable, long-term marriages are not built on transient feelings but on mutual effort and resilience. The work of Dr. John Gottman, a leading marriage researcher, emphasizes that successful relationships depend on factors such as emotional attunement, conflict resolution skills, and shared meaning (Gottman & Silver, 2015). Couples who focus solely on personal happiness often neglect the foundational aspects of a relationship, such as communication, compromise, and commitment.

Instead of seeing marriage as a source of happiness, couples should approach it as a partnership where both individuals strive to build a fulfilling life together. This perspective aligns with findings that marital satisfaction is linked to a shared sense of purpose and emotional support rather than just romantic bliss (Finkel et al., 2014).

Marriage is About Giving, Not Just Receiving

A marriage centered on individual happiness can quickly devolve into a transactional relationship, where each partner evaluates whether they are getting enough personal satisfaction. This mindset undermines the essence of marriage, which thrives on giving rather than just receiving. Research shows that acts of generosity and selflessness within a marriage contribute to deeper satisfaction and long-term stability (Algoe et al., 2010).

When individuals enter marriage with a self-focused mindset, they may struggle with the inevitable sacrifices and compromises that come with a shared life. True marital fulfillment arises when partners prioritize mutual growth, emotional intimacy, and a shared vision rather than individual gratification.

Happiness is a Byproduct, Not the Goal

When marriage is approached with the understanding that happiness is a byproduct of commitment rather than the primary objective, couples are more likely to build enduring relationships. Happiness in marriage stems from deep connection, shared experiences, and the ability to navigate life’s challenges together. Expecting marriage to provide happiness without effort is like expecting a garden to flourish without watering and tending to it.

Instead of asking, “Will marriage make me happy?” a more constructive question is, “Am I ready to commit, grow, and build a life with this person?” When happiness is viewed as a natural consequence of a healthy relationship rather than the sole reason for getting married, couples are better prepared for the realities of a lifelong partnership.

If the primary reason for getting married is to be happy, you may be setting yourself up for disappointment. Happiness is not a permanent state but a byproduct of commitment, mutual support, and shared purpose. A fulfilling marriage requires effort, resilience, and a willingness to grow together, rather than expecting one’s partner to be a constant source of joy. Those who enter marriage with the right mindset—one of dedication and mutual enrichment—are far more likely to experience lasting satisfaction and a deeper, more meaningful connection.


References

  • Algoe, S. B., Gable, S. L., & Maisel, N. C. (2010). It’s the Little Things: Everyday Gratitude as a Booster Shot for Romantic Relationships. Personal Relationships, 17(2), 217–233.
  • Finkel, E. J., Hui, C. M., Carswell, K. L., & Larson, G. M. (2014). The Suffocation of Marriage: Climbing Mount Maslow Without Enough Oxygen. Psychological Inquiry, 25(1), 1–41.
  • Gottman, J. M., & Silver, N. (2015). The Seven Principles for Making Marriage Work. Harmony Books.
  • Lucas, R. E., Clark, A. E., Georgellis, Y., & Diener, E. (2003). Reexamining Adaptation and the Set Point Model of Happiness: Reactions to Changes in Marital Status. Journal of Personality and Social Psychology, 84(3), 527–539.
  • Lyubomirsky, S. (2007). The How of Happiness: A Scientific Approach to Getting the Life You Want. Penguin.
I Can’t stand being told “No”: How to Accept “No” as an Answer from Your Parents

Hearing “no” from your parents can be frustrating, especially when you feel like their decision is unfair or unnecessary. However, learning how to accept “no” as an answer is an important life skill that helps build self-control, patience, and resilience. Understanding why parents say “no” and developing strategies to handle it maturely can improve your relationship with them and help you navigate life’s challenges more effectively.

Why Do Parents Say “No”?

Your parents’ job is to guide and protect you, which means they sometimes have to set limits. Research shows that parental boundaries help teens develop better decision-making skills and prevent impulsive behaviors (Baumrind, 1991). Some common reasons parents say “no” include:

  • Safety Concerns – They want to protect you from harm.
  • Financial Reasons – Some requests may be too expensive.
  • Time Management – They may want you to focus on school, sleep, or family time.
  • Moral or Ethical Concerns – They may be trying to instill values in you.

While it might feel unfair in the moment, their decisions are often made with your best interests in mind.

How to Accept “No” Without Getting Upset

1. Take a Deep Breath and Stay Calm

Reacting with anger or frustration can escalate the situation. Instead, take a moment to breathe and collect your thoughts. Studies on emotional regulation suggest that deep breathing can help reduce stress and improve self-control (Gross, 1998).

2. Listen to Their Explanation

Rather than immediately arguing, listen to your parents’ reasoning. Even if you disagree, understanding their perspective shows maturity and respect. Research on family communication highlights that active listening improves relationships and problem-solving (Smetana, 2011).

3. Ask Questions Respectfully

If you don’t understand why they said no, ask calmly:

  • “Can you help me understand why this isn’t a good idea?”
  • “Is there a way I can prove I’m responsible enough?”

This approach shows that you respect their decision while seeking clarity.

4. Accept Their Decision Without Arguing

Sometimes, your parents’ answer won’t change no matter what. Instead of continuing to argue, acknowledge their response and move on. Constant arguing can lead to unnecessary conflict and resentment (Grusec & Goodnow, 1994).

5. Find an Alternative or Compromise

If their decision affects something important to you, try proposing a compromise. For example:

  • If they say no to going out late, suggest coming home earlier.
  • If they say no to buying something expensive, offer to contribute your own money.

Finding a middle ground can show your responsibility and willingness to cooperate.

6. Remember That “No” is Not Personal

It’s easy to feel like a “no” means your parents don’t trust or care about you, but that’s not the case. Their decisions are often based on experience and concern for your well-being. Studies show that teens who perceive parental rules as caring rather than controlling develop healthier independence (Deci & Ryan, 1985).

7. Focus on the Bigger Picture

In the moment, getting a “no” may feel like the end of the world, but ask yourself:

  • Will this still matter a week from now?
  • Is this decision really unfair, or just disappointing?

Practicing perspective-taking helps you handle setbacks in a more balanced way (Hoffman, 2000).

Accepting “no” as an answer from your parents is tough, but it’s a valuable skill that will benefit you throughout life. Learning to stay calm, listen, and respond respectfully helps build stronger relationships, develop patience, and prove your maturity. Even when you don’t agree with their decision, handling it well can lead to more trust and independence in the future.

This article has been written by John S. Collier, MSW, LCSW-S. Mr. Collier has over 25 years of experience in the Socia Work field. He currently serves as the Executive Director of Southeast Kentucky Behavioral Health, LLC based out of London Kentucky. He may be reached at (606) 657-0532 or by email at john@sekybh.com.


References

  • Baumrind, D. (1991). The influence of parenting style on adolescent competence and substance use. Journal of Early Adolescence, 11(1), 56-95.
  • Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Springer.
  • Gross, J. J. (1998). The emerging field of emotion regulation: An integrative review. Review of General Psychology, 2(3), 271-299.
  • Grusec, J. E., & Goodnow, J. J. (1994). Impact of parental discipline methods on the child’s internalization of values. Developmental Psychology, 30(1), 4-19.
  • Hoffman, M. L. (2000). Empathy and moral development: Implications for caring and justice. Cambridge University Press.
  • Smetana, J. G. (2011). Adolescents, families, and social development: How teens construct their worlds. Wiley.