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The Need to Know Why: Understanding Our Desire for Explanations and Learning to Accept What We Cannot Change

By John S. Collier, MSW, LCSW-S

Introduction

Human beings possess a remarkable ability to think, reason, and seek understanding. One of the most common responses to unexpected, unpleasant, or confusing situations is the question, “Why?” Whether faced with disappointing news, organizational changes, personal loss, conflict, or circumstances beyond our control, many people experience a strong desire to understand the reasoning behind events. While seeking understanding is often beneficial, the persistent need for explanations can sometimes prevent us from accepting reality and moving forward.

Psychological research suggests that individuals naturally seek certainty because uncertainty creates discomfort. Our minds are wired to search for patterns, causes, and explanations that help us make sense of our experiences. However, there are situations where no explanation will fully satisfy us, and our continued search for answers can become an obstacle to healing, growth, and resilience (Kruglanski & Webster, 1996; American Psychological Association, 2018).

The Human Need for Closure

Social psychologist Arie Kruglanski introduced the concept of the Need for Cognitive Closure, which refers to an individual’s desire for a firm answer and an aversion to ambiguity and uncertainty. People with a high need for closure often feel uncomfortable when questions remain unanswered and may seek explanations even when those explanations do not change the outcome (Kruglanski & Webster, 1996).

The American Psychological Association defines the need for closure as the motivation to achieve finality and certainty in decisions, judgments, and life events. Individuals with a strong need for closure often struggle to tolerate situations where information is incomplete or unavailable (APA Dictionary of Psychology, 2018).

From an evolutionary perspective, this tendency makes sense. Early humans benefited from quickly identifying threats and predicting outcomes. The ability to understand cause and effect increased survival. Today, however, our brains often apply the same instincts to complex social and emotional situations where certainty may not be possible.

Why We Resist Accepting What We Do Not Understand

When we hear information that challenges our beliefs, expectations, or desires, accepting it without explanation can feel emotionally threatening. Several psychological processes contribute to this reaction.

Cognitive Dissonance

Leon Festinger’s theory of cognitive dissonance suggests that individuals experience psychological discomfort when they hold conflicting beliefs or when reality contradicts their expectations. Seeking an explanation allows a person to reduce that discomfort by creating a coherent narrative (Festinger, 1957).

For example, if an employee is informed that a policy has changed, they may immediately ask why. While the explanation may provide useful context, the deeper motivation is often the desire to reduce the tension created by the unexpected change.

Intolerance of Uncertainty

Research indicates that uncertainty itself can trigger anxiety and emotional distress. When individuals do not understand the reasons behind an event, they may imagine alternative explanations, repeatedly analyze the situation, or engage in rumination. Ironically, this often increases emotional suffering rather than reducing it (Anderson et al., 2019).

The Illusion of Control

People frequently believe that understanding “why” gives them greater control over circumstances. While knowledge can certainly enhance decision-making, many life events remain beyond our influence regardless of how thoroughly we understand them. In these circumstances, seeking more information may create the illusion of control while delaying acceptance.

When Understanding Is Helpful

This article is not suggesting that people should never ask questions or seek clarification. Understanding is often essential.

Knowing why can:

  • Improve decision-making.
  • Promote learning and growth.
  • Strengthen communication.
  • Prevent misunderstandings.
  • Increase trust and transparency.
  • Reduce unnecessary anxiety.

In healthcare, counseling, leadership, and education, providing a rationale often increases cooperation and engagement. Individuals are more likely to embrace change when they understand its purpose.

Therefore, the goal is not to eliminate the question “why,” but to recognize when seeking additional explanations ceases to be productive.

The Cost of Excessive Explanation-Seeking

Problems arise when individuals become emotionally dependent on obtaining explanations before they can move forward.

Common signs include:

  • Repeatedly revisiting the same issue.
  • Obsessing over unanswered questions.
  • Refusing to accept decisions without complete agreement.
  • Delaying action until every detail is understood.
  • Seeking reassurance from multiple sources without relief.

In counseling, many clients discover that even after receiving explanations, they continue searching for more answers. What they truly desire is not information but emotional comfort.

Unfortunately, explanations cannot always provide peace. Peace often comes from acceptance.

The Power of Acceptance

Acceptance does not mean approval, agreement, or surrender. Acceptance simply means acknowledging reality as it exists.

Psychological approaches such as Acceptance and Commitment Therapy (ACT) emphasize that emotional well-being improves when individuals stop fighting reality and begin focusing on actions aligned with their values (Hayes, Strosahl, & Wilson, 1999).

Acceptance allows us to shift from questions such as:

  • “Why did this happen?”
  • “Why did they do that?”
  • “Why wasn’t this fair?”

to more productive questions such as:

  • “What can I learn from this?”
  • “How should I respond?”
  • “What is within my control?”

These questions move us from passive reflection to active growth.

Learning to Move Forward Without All the Answers

Maturity often involves developing the ability to tolerate uncertainty.

Life presents many situations where explanations are incomplete, unavailable, or unsatisfying:

  • Organizational decisions.
  • Relationship endings.
  • Loss and grief.
  • Medical diagnoses.
  • Economic hardships.
  • Personal disappointments.

Waiting for perfect understanding before moving forward can leave a person emotionally stuck.

Instead, emotional resilience develops when individuals recognize that acceptance does not require full understanding.

Some of life’s greatest growth occurs when we choose to move forward despite unanswered questions.

Conclusion

The desire to know “why” is a normal and deeply human response. It reflects our need for certainty, predictability, and understanding. In many situations, seeking explanations is valuable and necessary. However, there comes a point when the endless pursuit of answers becomes more harmful than helpful.

The healthiest individuals are not necessarily those who always find explanations. They are often those who have learned to distinguish between what can be understood and what must simply be accepted.

Sometimes the most powerful words we can say are:

“I may never fully understand this, but I can still move forward.”

That mindset transforms uncertainty from an obstacle into an opportunity for growth.

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About the Author

John S. Collier, MSW, LCSW-S is a licensed clinical social worker supervisor, behavioral health executive, and mental health professional with extensive experience in psychotherapy, community mental health, behavioral support services, and organizational leadership. He serves as Executive Director of Southeast Kentucky Behavioral Health, LLC, where he oversees multidisciplinary behavioral health programs serving individuals and families throughout Kentucky.

Mr. Collier specializes in clinical assessment, treatment planning, behavioral intervention, cognitive-behavioral approaches, acceptance-based interventions, and leadership development within behavioral healthcare organizations. His writing focuses on the intersection of psychology, human behavior, resilience, personal growth, and practical applications of evidence-based mental health principles.

Drawing from both clinical practice and organizational leadership, John seeks to translate complex psychological concepts into meaningful insights that help individuals, families, and professionals navigate life’s challenges with greater understanding and purpose.

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References

American Psychological Association. (2018). Need for closure. APA Dictionary of Psychology. Retrieved from https://dictionary.apa.org/need-for-closure

Anderson, E. C., Carleton, R. N., Diefenbach, M., & Han, P. K. J. (2019). The relationship between uncertainty and affect. Frontiers in Psychology, 10, 2504.

Festinger, L. (1957). A Theory of Cognitive Dissonance. Stanford University Press.

Hayes, S. C., Strosahl, K. D., & Wilson, K. G. (1999). Acceptance and Commitment Therapy: An Experiential Approach to Behavior Change. Guilford Press.

Kruglanski, A. W., & Webster, D. M. (1996). Motivated closing of the mind: Seizing and freezing. Psychological Review, 103(2), 263-283.

Waite, L. J., & Gallagher, M. (2000). The Case for Marriage. Doubleday.

Being Intentional and Productive During Divorce Recovery

Divorce is not merely a legal process; it is a profound psychological, emotional, and identity-based transition. Research consistently shows that divorce ranks among the most stressful life events, often comparable to bereavement or serious illness (Holmes & Rahe, 1967). While the pain of divorce is unavoidable, prolonged suffering is not inevitable. Recovery becomes more adaptive—and ultimately more healing—when individuals approach this season with intentionality and purpose rather than avoidance or emotional paralysis.

Understanding Divorce as a Transition, Not a Failure

One of the most significant barriers to recovery is the tendency to frame divorce solely as a personal failure. This narrative fuels shame, rumination, and identity collapse. Contemporary psychological models instead conceptualize divorce as a life transition that disrupts routines, roles, and attachment bonds (Amato, 2010). When individuals reframe divorce as a transition requiring adjustment—not a verdict on their worth—they are better positioned to engage in productive healing behaviors.

Intentional recovery begins with acknowledging loss while resisting the urge to remain psychologically anchored in the past. This balance allows grief to be processed without becoming one’s permanent emotional residence.

The Role of Intentionality in Emotional Healing

Intentionality refers to making deliberate, values-driven choices rather than reacting solely to emotional distress. Following divorce, emotions often fluctuate rapidly—anger, sadness, relief, fear, and loneliness may coexist. Without intentional structure, individuals may default to maladaptive coping strategies such as isolation, substance use, rebound relationships, or excessive rumination (Sbarra & Emery, 2005).

Intentional recovery involves:

  • Setting boundaries with the former spouse
  • Creating predictable daily routines
  • Choosing behaviors aligned with long-term well-being rather than short-term relief

Research on self-regulation and coping demonstrates that purposeful goal-setting during periods of stress improves emotional stability and resilience (Baumeister & Vohs, 2007).

Productivity as a Stabilizing Force

Productivity during divorce recovery does not mean relentless busyness or emotional suppression. Instead, it involves engaging in meaningful activities that restore a sense of competence, agency, and identity. Studies indicate that mastery-oriented activities—such as learning new skills, maintaining employment, or pursuing health goals—can counteract the helplessness often experienced after relational loss (Bandura, 1997).

Productive behaviors that support recovery include:

  • Rebuilding physical health through exercise and sleep hygiene
  • Establishing financial literacy and independence
  • Engaging in purposeful work or service
  • Developing new personal or professional goals

These actions help regulate mood, rebuild confidence, and create forward momentum during a time that often feels stagnant.

Reconstructing Identity After Divorce

Divorce frequently dismantles shared identity—roles such as spouse, partner, or co-parent may change abruptly. Identity reconstruction is a central task of recovery (Hetherington & Kelly, 2002). Intentional individuals actively explore who they are becoming rather than clinging to who they were.

This process may involve reassessing values, redefining boundaries, and clarifying personal beliefs about relationships, trust, and commitment. Therapeutic research shows that individuals who engage in reflective meaning-making following divorce experience greater long-term psychological growth (Tashiro & Frazier, 2003).

Avoiding the Trap of Emotional Avoidance

Productivity must not become a mechanism for emotional avoidance. Suppressing grief or anger often prolongs distress rather than resolving it. Healthy recovery requires alternating between action and reflection—doing the work of daily life while allowing space for emotional processing.

Mindfulness-based and acceptance-oriented approaches emphasize acknowledging pain without allowing it to dictate behavior (Hayes et al., 2006). This balance enables individuals to move forward without denying the emotional reality of their experience.

Being intentional and productive during divorce recovery is not about rushing healing or minimizing loss. It is about choosing to engage with life in ways that foster stability, growth, and self-respect while grief runs its natural course. Divorce changes a person’s life, but it does not have to define the rest of it. Through deliberate choices, meaningful action, and reflective growth, recovery can become not just an ending—but a turning point.

This article was written by John S, Collier, MSW, LCSW-S. Mr. Collier has over 25 years of experience in the Social Work field. He currently serves as the Executive Director and Outpatient Behavioral Health Therapist for Southeast Kentucky Behavioral Health in London Kentucky. He may be reached by phone at (606) 657-0532 and by email at john@sekybh.com.

References

Amato, P. R. (2010). Research on divorce: Continuing trends and new developments. Journal of Marriage and Family, 72(3), 650–666. https://doi.org/10.1111/j.1741-3737.2010.00723.x

Bandura, A. (1997). Self-efficacy: The exercise of control. New York, NY: Freeman.

Baumeister, R. F., & Vohs, K. D. (2007). Self-regulation, ego depletion, and motivation. Social and Personality Psychology Compass, 1(1), 115–128. https://doi.org/10.1111/j.1751-9004.2007.00001.x

Hayes, S. C., Luoma, J. B., Bond, F. W., Masuda, A., & Lillis, J. (2006). Acceptance and commitment therapy: Model, processes, and outcomes. Behaviour Research and Therapy, 44(1), 1–25. https://doi.org/10.1016/j.brat.2005.06.006

Hetherington, E. M., & Kelly, J. (2002). For better or for worse: Divorce reconsidered. New York, NY: W. W. Norton & Company.

Holmes, T. H., & Rahe, R. H. (1967). The social readjustment rating scale. Journal of Psychosomatic Research, 11(2), 213–218. https://doi.org/10.1016/0022-3999(67)90010-4

Sbarra, D. A., & Emery, R. E. (2005). The emotional sequelae of nonmarital relationship dissolution: Analysis of change and intraindividual variability over time. Personal Relationships, 12(2), 213–232. https://doi.org/10.1111/j.1350-4126.2005.00112.x

Tashiro, T., & Frazier, P. (2003). “I’ll never be in a relationship like that again”: Personal growth following romantic relationship breakups. Personal Relationships, 10(1), 113–128. https://doi.org/10.1111/1475-6811.00039

I

Marriage and Happiness

Marriage is often idealized as the pinnacle of love and fulfillment—a fairy-tale ending where happiness is guaranteed. The idea that marriage is a ticket to perpetual joy, however, is a misguided notion that sets couples up for disappointment. While happiness is an important component of a healthy marriage, entering into matrimony with the sole purpose of achieving personal happiness is a fundamentally flawed premise. True marital satisfaction comes from commitment, mutual growth, and shared purpose rather than the fleeting emotion of happiness.

Happiness is Not a Constant State

One of the greatest misconceptions about marriage is that it will sustain perpetual happiness. However, research in psychology suggests that happiness is a fluctuating emotional state influenced by numerous factors, including individual well-being, life circumstances, and external stressors (Lyubomirsky, 2007). Expecting a spouse to provide continual happiness places undue pressure on the relationship, often leading to dissatisfaction when reality does not match expectations.

Studies indicate that while marriage can contribute to overall well-being, the “honeymoon phase” of heightened happiness typically fades within the first two years (Lucas et al., 2003). Once the initial excitement subsides, couples who entered marriage seeking continuous joy may feel disillusioned, mistaking normal relationship challenges as signs of incompatibility or failure.

Marriage Requires Effort, Not Just Emotion

Sustainable, long-term marriages are not built on transient feelings but on mutual effort and resilience. The work of Dr. John Gottman, a leading marriage researcher, emphasizes that successful relationships depend on factors such as emotional attunement, conflict resolution skills, and shared meaning (Gottman & Silver, 2015). Couples who focus solely on personal happiness often neglect the foundational aspects of a relationship, such as communication, compromise, and commitment.

Instead of seeing marriage as a source of happiness, couples should approach it as a partnership where both individuals strive to build a fulfilling life together. This perspective aligns with findings that marital satisfaction is linked to a shared sense of purpose and emotional support rather than just romantic bliss (Finkel et al., 2014).

Marriage is About Giving, Not Just Receiving

A marriage centered on individual happiness can quickly devolve into a transactional relationship, where each partner evaluates whether they are getting enough personal satisfaction. This mindset undermines the essence of marriage, which thrives on giving rather than just receiving. Research shows that acts of generosity and selflessness within a marriage contribute to deeper satisfaction and long-term stability (Algoe et al., 2010).

When individuals enter marriage with a self-focused mindset, they may struggle with the inevitable sacrifices and compromises that come with a shared life. True marital fulfillment arises when partners prioritize mutual growth, emotional intimacy, and a shared vision rather than individual gratification.

Happiness is a Byproduct, Not the Goal

When marriage is approached with the understanding that happiness is a byproduct of commitment rather than the primary objective, couples are more likely to build enduring relationships. Happiness in marriage stems from deep connection, shared experiences, and the ability to navigate life’s challenges together. Expecting marriage to provide happiness without effort is like expecting a garden to flourish without watering and tending to it.

Instead of asking, “Will marriage make me happy?” a more constructive question is, “Am I ready to commit, grow, and build a life with this person?” When happiness is viewed as a natural consequence of a healthy relationship rather than the sole reason for getting married, couples are better prepared for the realities of a lifelong partnership.

If the primary reason for getting married is to be happy, you may be setting yourself up for disappointment. Happiness is not a permanent state but a byproduct of commitment, mutual support, and shared purpose. A fulfilling marriage requires effort, resilience, and a willingness to grow together, rather than expecting one’s partner to be a constant source of joy. Those who enter marriage with the right mindset—one of dedication and mutual enrichment—are far more likely to experience lasting satisfaction and a deeper, more meaningful connection.

John S. Collier, MSW, LCSW-S Executive Director | Clinical Social Worker | Community Advocate For more than two decades, John S. Collier has dedicated his career to strengthening individuals, families, and communities through compassionate behavioral healthcare, leadership, and advocacy. As the founder and Executive Director of Southeast Kentucky Behavioral Health, LLC, he has played a significant role in expanding access to mental health, case management, and community-based support services throughout Eastern Kentucky. A graduate of the University of Kentucky College of Social Work, Mr. Collier earned his Master of Social Work degree in 2004 and subsequently became a Licensed Clinical Social Worker in the Commonwealth of Kentucky. Throughout his career, he has remained committed to serving individuals across the lifespan, including children, adolescents, adults, older adults, couples, and families. Professional Leadership As Executive Director of Southeast Kentucky Behavioral Health, Mr. Collier oversees a growing multidisciplinary behavioral health organization providing outpatient therapy, targeted case management, positive behavior support services, and community-based supports. He also maintains clinical and supervisory responsibilities, serving in multiple leadership and professional capacities within the organization, including clinical supervision, positive behavior support, staff development, program development, and community outreach. His professional work includes: Clinical psychotherapy and behavioral health treatment Positive Behavior Support planning and consultation Clinical supervision and staff development Community mental health advocacy Program development and organizational leadership Behavioral assessment and intervention planning Service coordination for individuals with complex behavioral and developmental needs Clinical Philosophy Mr. Collier’s clinical philosophy centers on treating the whole person rather than merely addressing symptoms. He utilizes evidence-based approaches while emphasizing dignity, respect, empowerment, and individualized treatment planning. His work incorporates cognitive-behavioral principles, trauma-informed care, person-centered planning, family involvement, and strengths-based interventions designed to help individuals reach their fullest potential. He is particularly passionate about increasing access to behavioral healthcare in rural communities and ensuring individuals receive services that are practical, meaningful, and tailored to their unique strengths and needs. Community Involvement Beyond his clinical work, Mr. Collier has demonstrated a strong commitment to community engagement throughout his career. His efforts have included public education, outreach initiatives, advocacy for mental health awareness, and collaboration with schools, healthcare providers, and community organizations. He believes strong communities are built when mental health services are accessible, stigma is reduced, and individuals are empowered to succeed. Author, Educator, and Advocate In addition to his clinical and leadership roles, Mr. Collier has contributed to professional and community discussions through writing and education. Publicly available information indicates that he has been a published author in areas related to mental health, Freemasonry, and poetry. His work reflects a commitment to personal growth, community service, and the advancement of behavioral health knowledge. Personal Values Throughout his professional journey, Mr. Collier has remained grounded in the core values of social work: service, integrity, competence, dignity and worth of every person, the importance of human relationships, and social justice. Colleagues, clients, and community partners know him for his commitment to helping others achieve meaningful and lasting change while fostering an environment of compassion, respect, and accountability. This dedication continues to guide both his leadership and clinical practice today. Contact Information Southeast Kentucky Behavioral Health, LLC 202 West 7th Street Suite 200 London, Kentucky 40741 Phone: (606) 657-0532 Ext. 101

References

  • Algoe, S. B., Gable, S. L., & Maisel, N. C. (2010). It’s the Little Things: Everyday Gratitude as a Booster Shot for Romantic Relationships. Personal Relationships, 17(2), 217–233.
  • Finkel, E. J., Hui, C. M., Carswell, K. L., & Larson, G. M. (2014). The Suffocation of Marriage: Climbing Mount Maslow Without Enough Oxygen. Psychological Inquiry, 25(1), 1–41.
  • Gottman, J. M., & Silver, N. (2015). The Seven Principles for Making Marriage Work. Harmony Books.
  • Lucas, R. E., Clark, A. E., Georgellis, Y., & Diener, E. (2003). Reexamining Adaptation and the Set Point Model of Happiness: Reactions to Changes in Marital Status. Journal of Personality and Social Psychology, 84(3), 527–539.
  • Lyubomirsky, S. (2007). The How of Happiness: A Scientific Approach to Getting the Life You Want. Penguin.